Privacy Policy

Last Updated: 20 August 2026

1. Introduction

Welcome to SAVI.

SAVI ("SAVI", "we", "us", or "our") is a global digital platform that may allow users to create accounts, participate in activities, earn rewards or other eligible benefits, manage their accounts, interact with platform features, and request eligible withdrawals or payouts.

We respect your privacy and are committed to protecting the personal information entrusted to us.

This Privacy Policy explains how SAVI collects, uses, stores, protects, shares, and otherwise processes personal information when you:

  • Visit the SAVI website;
  • Create or use a SAVI account;
  • Use SAVI applications or web applications;
  • Participate in SAVI activities;
  • Earn rewards or other benefits;
  • Request withdrawals or payouts;
  • Contact SAVI support;
  • Participate in referral programs;
  • Receive communications from SAVI;
  • Interact with SAVI advertisements, analytics, or other technologies.

This Privacy Policy also explains the rights you may have regarding your personal information.

SAVI operates internationally. Depending on your country or region, additional privacy rights and protections may apply to you.


2. Who We Are

The entity responsible for processing your personal information is:

Legal Name: Clastarinvestmenthub

Brand: SAVI

Website: https://savi.clastarhub.com

Support Email: joshuamussanga7@gmail.com

For privacy purposes, SAVI may act as a data controller when we determine why and how personal information is processed.

Where SAVI engages another organization to process information on our behalf, that organization may act as a data processor or service provider.


3. Our Privacy Commitment

SAVI follows the principle of collecting and processing personal information responsibly.

We aim to:

  • Collect information for legitimate and clearly explained purposes;
  • Avoid collecting unnecessary personal information;
  • Keep personal information accurate where reasonably possible;
  • Protect information against unauthorized access;
  • Limit access to authorized personnel and service providers;
  • Retain information only as long as reasonably necessary;
  • Provide appropriate privacy controls;
  • Respect applicable data-protection rights;
  • Take reasonable steps to respond to privacy and security incidents.

The exact obligations applicable to SAVI may vary depending on the user's location and the services being provided.


4. Information We Collect

The information we collect depends on how you use SAVI. We may collect the following categories of information.

4.1 Information You Provide Directly

When creating or using an account, you may provide:

  • Full name;
  • Username;
  • Email address;
  • Phone number;
  • Country or region;
  • Date of birth or age confirmation;
  • Password credentials;
  • Profile photograph;
  • Preferred language;
  • Time zone;
  • Referral code;
  • Communication preferences.

Not every user will be required to provide every category of information. We aim to request only information reasonably necessary for the relevant feature or service.


5. Account Information

When you create a SAVI account, we may create and maintain information including:

  • Unique user ID;
  • Username;
  • Account email;
  • Phone number;
  • Account status;
  • Account creation date;
  • Verification status;
  • Profile information;
  • Account preferences;
  • Referral information;
  • Security settings;
  • Last login information.

This information allows SAVI to authenticate you, maintain your account, provide services, and protect the platform.


6. Authentication and Security Information

To protect accounts, SAVI may process:

  • Password authentication information;
  • Password reset information;
  • Two-factor authentication information;
  • Authentication tokens;
  • Recovery information;
  • Login records;
  • Session information;
  • Device information;
  • Security events;
  • Failed login attempts;
  • Account recovery events.

Passwords should be stored using appropriate security technologies such as secure cryptographic hashing. SAVI will not intentionally store user passwords in readable plain-text form.


7. Identity and Verification Information

In certain circumstances, SAVI may require additional verification. This may occur when:

  • Required by applicable law;
  • A user requests certain financial services;
  • A withdrawal reaches a verification threshold;
  • Fraud or abuse is suspected;
  • Multiple or suspicious accounts are detected;
  • Additional security is required;
  • A payment provider requires verification.

Depending on the situation, verification information may include:

  • Full legal name;
  • Date of birth;
  • Government-issued identification;
  • Identification number;
  • Proof of address;
  • Photograph;
  • Verification documents;
  • Other information reasonably necessary for identity verification.

SAVI will not request identity documents unnecessarily. Where possible, users will be informed why additional verification is required.


8. Payment and Payout Information

SAVI may provide payout methods depending on the country and services available. These may include:

  • Mobile money;
  • Bank transfers;
  • PayPal;
  • Cryptocurrency;
  • Other supported payment services.

Depending on the selected method, SAVI may process:

  • Account holder name;
  • Phone number;
  • Payment account identifier;
  • Wallet address;
  • Blockchain network;
  • Payment email;
  • Transaction ID;
  • Transaction amount;
  • Transaction date;
  • Payment status.

SAVI may use third-party payment providers to process transactions. Where possible, payment credentials should be processed directly by specialized payment providers rather than unnecessarily stored by SAVI.


9. Earnings, Rewards and Transaction Information

If SAVI provides earning or reward functionality, we may collect and maintain:

  • Account balance;
  • Earnings;
  • Rewards;
  • Bonuses;
  • Referral commissions;
  • Completed activities;
  • Pending rewards;
  • Approved rewards;
  • Rejected rewards;
  • Withdrawals;
  • Withdrawal attempts;
  • Payment history;
  • Transaction IDs;
  • Transaction timestamps;
  • Transaction status.

This information is necessary to accurately calculate, display, investigate, and process account activity.


10. Referral Information

If SAVI provides referral functionality, we may process:

  • Referral codes;
  • Referring account IDs;
  • Referred account IDs;
  • Referral activity;
  • Referral rewards;
  • Referral transaction information;
  • Fraud indicators relating to referral activity.

Referral systems may be monitored to prevent abuse. Users must not create or operate fraudulent accounts for the purpose of generating referral rewards.


11. Device and Technical Information

When you access SAVI, certain information may automatically be collected. This may include:

  • IP address;
  • Browser type;
  • Browser version;
  • Operating system;
  • Device type;
  • Device model;
  • Screen characteristics;
  • Language;
  • Time zone;
  • Approximate location derived from technical information;
  • Device identifiers where permitted;
  • Session information;
  • Login timestamps;
  • Pages visited;
  • Features used;
  • Error information;
  • Performance information.

We use this information primarily to operate, secure, troubleshoot, analyze, and improve SAVI.


12. Location Information

SAVI may process approximate location information derived from technical information such as an IP address. We may use approximate location to:

  • Detect suspicious access;
  • Determine country availability;
  • Provide localized services;
  • Apply regional requirements;
  • Display appropriate currencies or payment methods;
  • Prevent fraud.

SAVI does not automatically require precise GPS location merely because you use the platform. If a feature requires precise location, SAVI will request the appropriate permission where required by applicable law.


13. Login and Device History

For security purposes, SAVI may maintain information about devices and sessions used to access an account. This may include:

  • Device type;
  • Browser;
  • Approximate location;
  • IP address;
  • Login time;
  • Last activity;
  • Session status;
  • Security events.

Users may be provided with tools to:

  • Review active sessions;
  • Log out devices;
  • Log out all sessions;
  • Review recent security activity.

14. Customer Support Information

When you contact SAVI, we may collect:

  • Your name;
  • Account information;
  • Email address;
  • Support messages;
  • Attachments you submit;
  • Screenshots;
  • Transaction references;
  • Technical information;
  • Information necessary to investigate your request.

We use support information to respond to questions, resolve disputes, investigate account problems, process complaints, improve SAVI, and detect abuse.


15. Information We Collect Automatically

SAVI may automatically collect information about how you interact with the platform. This may include:

  • Pages viewed;
  • Buttons selected;
  • Features used;
  • Session duration;
  • Navigation patterns;
  • Error events;
  • Performance information;
  • Referring pages;
  • General usage statistics.

This information may be aggregated or associated with your account depending on the purpose and technology involved.


16. Cookies and Similar Technologies

SAVI may use cookies, local storage, session technologies, pixels, software development kits, and similar technologies for several purposes.

Essential Technologies

Used to keep you signed in, maintain sessions, protect accounts, prevent fraud, remember security settings, and operate essential functionality.

Preference Technologies

Used to remember language, region, appearance settings, and other preferences.

Analytics Technologies

Used to understand platform usage, performance, errors, popular features, and user navigation.

Advertising Technologies

Where advertising is used, technologies may help display advertisements, measure performance, detect fraud, and understand campaign effectiveness.

Where applicable law requires consent for non-essential cookies or similar technologies, SAVI will provide appropriate consent controls.


17. How We Use Your Personal Information

SAVI may use personal information for providing services, security, fraud prevention, legal compliance, platform improvement, and communications.


18. Legal Bases for Processing

Where laws such as the GDPR or UK GDPR apply, SAVI may rely on performance of a contract, legal obligation, legitimate interests, consent, or protection of vital interests.


19. Marketing

SAVI may send promotional communications about new features, earning opportunities, and updates. You may unsubscribe at any time.


20. Fraud Prevention and Account Protection

SAVI may use automated systems to identify fraudulent or abusive activity. If detected, SAVI may restrict accounts, delay withdrawals, or cancel rewards.


21. Automated Decision-Making

SAVI may use automated systems to assist with fraud detection and risk assessment. Safegaurds will be provided where required by law.


22. Who We Share Information With

We may share information with payment providers, hosting providers, authentication providers, communication providers, analytics providers, and government authorities.


25. Data Retention

SAVI retains information only as long as necessary for collection purposes, legal compliance, and security requirements.


26. Account Deletion

You may request deletion of your account. Certain information may be retained where required for legal or security purposes.


27. Your Privacy Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information.


32. Children's Privacy

SAVI services are intended for individuals 18 years of age or older. We do not knowingly collect information from children.


38. Data Security

We use encryption, access controls, and security monitoring to protect your information. Users are also responsible for protecting their credentials.


45. How to Contact SAVI About Privacy

If you have questions, concerns, or requests relating to your personal information, contact the SAVI Privacy Team.

Support Email: joshuamussanga7@gmail.com

© 2026 SAVI. All Rights Reserved.

© 2026 SAVI REWARDS PLATFORM • ALL RIGHTS RESERVED